Enable businesses to be more productive by providing them with products and services of the highest quality at affordable prices.
Our firm was founded in 1999 by Athanasis Economides working alone out of a small 30m2 office. Our founder's goal was to disrupt the local market by bringing honesty and transparency into the equation, and by focusing first and foremost on giving businesses low cost solutions to their printing problems, independent of any brand.
To a large extent, the original plan has succeded. Being a pioneer in the Cypriot print industry, our company has set the standards for low cost Managed Print Services, enabling businesses in the island to cut costs without compromising quality.
After 18 years in business, we are now the largest independent provider of printing and document solutions in Cyprus. Our team has grown to 20 people, handling more than 500 support calls per month, and supporting businesses of all sizes in every industry sector.
Our focus remains in supplying and supporting office printers and copiers, as well as digital production systems, and wide format printers (plotters) for technical and graphics applications, consumables, and print management software.
Staying true to our independent approach, we have partnered with several market-leading manufacturers such as HP, Samsung, Sharp, Katun, and Papercut, allowing us to offer the best solution for each customer.
2017 saw us expand our offering and customer base, delivering more than 850 new printers and MFPs and close to 16,000 toner cartridges. In addition, we have expanded our Managed Print Service agreements, now supporting 1,150 devices on contracts, altogether printing 46.5 million pages per year.
We are the only company that provides consumables, parts, and repair services for all major printer manufacturers, with technicians trained in a variety of brands (such as Canon, Ricoh, Kyocera, Samsung, HP, Sharp) and a combined technical experience of 120 years.
We offer the widest and most complete range of printing equipment allowing us to cover any and all printing needs, due to our partnerships with HP, Samsung, and Sharp, along with our collection of in-house refurbished devices from Canon, Konica Minolta, and Kyocera.
More than 80% of support calls are resolved within 24 hours while more than 95% of consumable orders are fulfilled in the same time.
Our experience and expertise in the field, along with our wide range of products, uniquely position us to offer each client a solution tailored to their needs and environment. In working with each new client, we seek to considerably enhance print quality and user experience, while achieving cost reductions of up to 50%. With our Managed Print Service agreements, your fleet is designed to maximise efficiency and supported under an all-inclusive contract with a custom Service-Level Agreement.
If you need any more reasons, you can ask our clients! We maintain a 90% customer rating on whether we provide the best quality service and products, excellent response time, and best value-for-money offering.